• Architects of Change Perspective

What to Ask Before Signing Up for a Service Desk

There are some important questions that should be asked of providers by organisations considering signing up for a full-equipped Service Desk solution. After all, this is an important decision with...

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Tags Digital Transformation, BYOD, Gartner, ITIL, Logicalis Servi, Service Desk, Help Desk, IDC, ITSM, Logicalis, Staff turnover

Flexible Extra Resources for the Changing World of Work

The world of work is gaining greater flexibility and the shift – brought on by amazing advances in technology over the past few years – is forcing 21st century businesses to adapt to survive.

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Tags IT management, Digital Transformation, IT, IT solutions, Logicalis People, flexible resources, ICT, Logicalis, Project Management

Taming the Tech Staff Budget with Flexible Resources

Staff salaries are one of the biggest overheads for enterprises, prompting them to now even more critically examine headcount budgets as the world of work evolves.

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Tags Digital Transformation, IT, Gartner, Logicalis People, outsourcing, flexible resources, ICT, Logicalis, networking, performance management, performance management skills, strategy, talent

The Evolution of Outsourcing Towards Business Outcomes

It should be no surprise that, with most IT systems, approaches and models now undergoing fundamental change, the structure of outsourcing is also rapidly evolving.

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Tags Innovation, Cloud, analytics, Data Centre, external service providers, outsourcing, PaaS, SaaS, IaaS, KPMG, Logicalis, service providers, Shared Services

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